Backups and restores

What is backed up

Each app's databases and the files it keeps.

How often

A PostgreSQL database sends its latest changes to its backup at least every minute, and every database is copied in full each night. Files are copied every 15 minutes.

How long copies are kept

Every copy is kept for 7 days, then one a week until the end of the backup period. The app's page shows its period under Backups, and offers a longer one under Add-ons.

Put an app back

Your team's owner and admins can do this.

1. On the app's page, open Restore under Backups.
2. Choose The latest backup, or A point in time in your own time zone.
3. Press Restore. Check the moment the app goes back to, type the name shown, and confirm.

The app stops while its databases and files go back to that moment, and anything saved after it is lost. Each restore ends by taking a fresh copy.

Keeping your own copies

Section 9 of our terms sets out what we back up and what stays with you.

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