Where the legal pages say what
Clusterz has five legal pages. These pages decide what applies, so go to them for the exact words. This map gives the page and the section for each question.
The service and your account
| Your question | Where to read |
|---|---|
| Who runs Clusterz, and which documents form our contract | Terms, section 1 |
| What the service includes, and what it does not | Terms, section 2 |
| Accounts, teams, roles and invitations | Terms, section 3 |
| Liability, the law that applies and disputes | Terms, sections 15 and 17 |
| How we change these documents | Terms, section 16 |
Money
| Your question | Where to read |
|---|---|
| The free trial | Terms, section 4 |
| Credit, prices and payment | Terms, section 5 |
| When unused credit is paid back | Terms, section 5.3 |
| When a price changes | Terms, section 6 |
| When your credit runs out | Terms, section 7 |
Your data and your systems
| Your question | Where to read |
|---|---|
| Where your systems run and your data is kept | Terms, section 8 |
| Backups | Terms, section 9 |
| When our staff may access your systems and data | Terms, section 10 |
| Who owns your content, and your web addresses | Terms, section 11 |
| Stopping, deleting and moving to another provider | Terms, section 14 |
| Our part and yours under data protection law | Data processing agreement, sections 2 to 4 |
| Our security measures | Data processing agreement, Annex 2 |
| Personal data breaches | Data processing agreement, section 10 |
| Audits | Data processing agreement, section 13 |
| Which companies help us process your data, and how you hear of a change | Subprocessors, sections 2 and 6 |
| What the apps we offer do by themselves | Subprocessors, section 5 |
Personal data about you
| Your question | Where to read |
|---|---|
| What we collect, and why | Privacy policy, sections 3 and 4 |
| What the assistant keeps and reads | Privacy policy, section 3.13 |
| Who receives it, and where | Privacy policy, sections 5 and 6 |
| How long we keep it | Privacy policy, section 7 |
| Cookies and browser storage | Privacy policy, section 9 |
| Your rights, and how to complain | Privacy policy, sections 11 and 12 |
Rules and reports
| Your question | Where to read |
|---|---|
| What you must not do with Clusterz | Acceptable use policy, sections 3 and 4 |
| How to report illegal content | Acceptable use policy, section 7 |
| What we may do, and how to ask for a review | Acceptable use policy, sections 9 and 11 |
| Contact points for authorities and users | Acceptable use policy, section 12 |
Something still unclear? Ask a person. We do not give legal advice.
Need something else? Ask a question